NEOTRUCKS places particular importance on the protection of personal data, which is collected and processed in compliance with applicable laws and regulations. This includes, in particular, the French Data Protection Act of January 6, 1978, as amended, and the European Regulation (EU) 2016/679 of April 27, 2016, concerning the protection of natural persons regarding the processing of personal data and on the free movement of such data (the “GDPR“) (together, the “GDPR Legal Framework“).
This privacy policy (the “Privacy Policy“) sets forth and summarizes NEOTRUCKS’ commitments regarding the protection of personal data. It should be noted that the GDPR Legal Framework applies to all processing of personal data, defined as any operation involving one or more pieces of information (such as name and surname, phone number, email, date of birth, etc.) that directly or indirectly identify an individual (“personal data” “data subject“).
The data controller is NEOTRUCKS SAS, a simplified joint-stock company registered with the RCS of BOURG-EN-BRESSE under number B 892 458 308, with its registered office located at 773, rue de la Plaine, DAGNEUX (01120) (“NEOTRUCKS“).
The personal data processed by NEOTRUCKS, through the website “neotrucks.fr” (the “Site“) and/or by any other means, includes the following:
These personal data are collected by the following means:
Where applicable, the mandatory or optional nature of data provision is indicated during collection with an asterisk (*). The mandatory provision of data (i) has a regulatory or contractual character or (ii) is a condition for processing the request, including the conclusion and performance of the contract, if applicable. Failure to provide this data will result in the inability to process the request and/or conclude/perform the contract. By voluntarily providing data, including optional data, data subjects expressly accept that their data will be processed in accordance with the purpose indicated at the time of collection and the conditions of the Privacy Policy.
We may also collect personal data about you indirectly when you share content, comment on, or respond to our posts or announcements on social media.
The processing of personal data by NEOTRUCKS serves the following purposes:
Cookies: The purposes of each cookie implemented on the Site can be found on the consent management platform.
If a data subject’s personal data were to be processed for different purposes, NEOTRUCKS commits to informing them and, where required by the GDPR Legal Framework, obtaining their prior consent.
Personal data processing is carried out by NEOTRUCKS in accordance with applicable regulations, particularly the GDPR Legal Framework. As such, they are based on one or more of the following legal bases:
Cookies: For more information, please refer to the Cookies Annex.
In accordance with applicable regulations, particularly the GDPR Legal Framework, the retention periods for personal data depend on the purpose of the relevant processing. Accordingly, personal data is retained for a period not exceeding the duration necessary for the purposes for which they are processed, and in any case, for a period not exceeding the maximum legal durations.
Thus:
Lastly, it is specified that certain personal data are kept for longer periods, to ensure (i) compliance with applicable legal and regulatory obligations (such as document retention, invoicing or fraud prevention), and/or (ii) the establishment, exercise or defense of NEOTRUCKS’ legal rights during the applicable statute of limitations.
All necessary measures are put in place to guarantee the confidentiality, integrity and security of personal data, including with regard to subcontractors, in view of the risks involved, in order to prevent personal data from being distorted, damaged or accessed by unauthorized third parties.
Personal data is stored in the European Union. However, when personal data is transferred to certain recipients, it may be transferred outside the European Union. In this case, the appropriate measures resulting from the RGPD Legal Framework are taken to ensure that the recipients concerned provide a level of security comparable to that resulting from compliance with the RGPD Legal Framework and present the guarantees required in this respect.
Personal data is processed internally.
However, personal data may be passed on to external recipients, solely for the purposes mentioned above and to the extent strictly necessary to carry out the tasks entrusted to them and/or in accordance with legal and regulatory provisions.
These include the following recipients:
Where applicable, personal data may be communicated to third parties authorized by legal and regulatory provisions, in the context of an express, reasoned request from the judicial authorities.
Under the RGPD Legal Framework, data subjects have the following rights:access rightsinterogation rights correction rightserasure rights limitation rights withdrawal of consent to processingand for legitimate reasons and at any time in the context of commercial canvassing, as well as the rights of portability of personal data and define post-mortem directives concerning the fate of personal data.
These rights can be exercised at the following addresses:
hello@neotrucks.fr
NEOTRUCKS SAS
773 rue de la Plaine
01120 Dagneux
The request must contain the names, first names, email address, or postal address to identify the data subject and send a response. For security reasons and to prevent any fraudulent requests, proof of identity may be requested if these elements are insufficient. In accordance with the law, unless justified special circumstances, this request will receive a response within one month following receipt of the request.
Finally, data subjects have the right to lodge a complaint with the CNIL (French Data Protection Authority) or any other competent supervisory authority in their state of residence.
This complaint can be made to the French CNIL at the following addresses:
https://www.cnil.fr/fr/plaintes
CNIL – 3 PLACE DE FONTENOY, TSA 80715, 75334 PARIS CEDEX 07
The Site uses tracking technologies that perform read and/or write operations on the user’s device and collect data. For ease of language, the term “cookies” refers to all tracking technologies that may be used.
There are several categories of cookies, each serving different purposes:
Cookies may be placed by NEOTRUCKS or by third parties. In the latter case, if the user is informed and their consent is obtained before they are placed on the Site, NEOTRUCKS does not have direct control over these cookies. Users are encouraged to refer to the privacy policies of third-party cookie publishers. The list below details the cookies used on the Site.
In accordance with applicable regulations and CNIL (French Data Protection Authority) recommendations, no cookies are placed unless the user has previously consented to their placement (except for strictly necessary cookies). Express consent is obtained through a mechanism that informs the user about the cookies used, their data controllers, their purpose, how to accept or refuse them, the consequences of refusing or accepting them, and the right to withdraw consent.
The maximum validity period of the user’s consent to cookies is 13 months, and upon expiration of this period, consent is requested again.
Some cookies are considered strictly necessary for the provision of the service and are exempt from consent, including:
In any case, the user can withdraw their consent at any time by objecting to the placement of cookies
To learn more about the cookies used, their data controllers, their purpose, and how to accept or refuse them, please click below.
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